Ek choti kahani, aapko batata hu.
Kal hei ki baat hai, I was out with my wife, and I watched a shop. Front-facia pe it said that it was a kitchen-maker shop. Kitchen ki trollies banate hai vo log.
Aur mujhe yaad aaya ki hamare ghar mei kitchen trolley ke kuch repair ki zaroorat hai. Tho, I approached them, I entered. I said, “Do you repair kitchen trolley?”
She said, “Umm, not sure.”
Actually she meant No. But she gave me the visiting card, she said, “Okay, take this visiting card and you can contact my boss.”
I took that card, I walked out.
I have a question for you now, What should they do?
They are into kitchen trolly making, so obviously they make new kitchen trollies, they install kitchen trollies in your & my homes, right? Based on orders.
Now should they take the job of repairing the trollies?
Ye chota sa kaam hai na, kuch jayada tho paisa hei nahi isme. What do you say?
Let me tell you what I say.
I say they must take a repair job. I believe this is a great opportunity.
Why?
Because, I say “Give Service, Get Sales.”
Remember this, “Give Service, Get Sales.”
It’s an opportunity. Why do I say that?
Because you get connected with customers, and customers get connected with you.
Do you agree with me?
You have customers’ database with you. It’s a free advertisement for you.
Please remember, it’s a free advertisement, you are solving a customer’s problem.
And perhaps if you do a good job, you get a positive word of mouth.
Do you agree with me?
And mind you it is a paid service.
Mai muft mei tho nahi mag raha tha, ki aap mera kitchen trolly muft mei repair karo. Ofcourse, you will charge me for that.
So you earn some small revenue.
Now baat aisi hai ki aap ki installation and service team ek honi chaiye.
Ye kitchen trolley wale business ki baat mei kar raha hu. Inki jo installation or service ki team ek honi chaiye.
Usse hota kya hei?
Okay. Mujhe puchna ye hai inko ki, kya bhai aap haar roz ek kitchen trolly ki installation hoti hai?
Log aapke roz busy hote hai?
Agar hote hain toh aapko iss video ki zarurat nahi.
Agar nahi hote hai, aapke log khali baithe hai, tho can you use that ideal time to repair kitchen trolley and take request like mine?
You will earn a small amount of money out of that, maybe you will recover your day to day expenses out of that.
But that is not important.
What is important, you earn a prospective possible customer of tomorrow.
Do you agree with me?
What did I say?
GIVE SERVICE, GET SALES.